Duolingo's CEO tells staff the company is 'AI-first'
Duolingo · · CEO blunders, PR bombs
Luis von Ahn's memo said Duolingo would phase out contractors for work AI can do. After backlash he wrote that he hadn't explained it well and that the company was continuing to hire.
Why it counts
A CEO's own memo set the terms for the backlash and then had to be clarified.